ID verification and AML statement for UK users

KYC and AML procedures are applied to verify identity, deter fraud, and combat money laundering.

These measures support user safety and account protection across all services.

• Fair play across all games and sports markets.
• User safety and account protection.
• Transparency around identity checks, document submission and decisions.
• Compliance with regulatory requirements set by the Gambling Commission.
• Robust security measures for personal data.

Every new account holder must complete identity verification before certain features such as deposits, wagering or withdrawals are enabled.

Additional checks may be requested at any time to meet AML obligations and manage risk.

• Valid, government-issued photo identification.
• Recent proof of address from an independent source.
• Confirmation of ownership for the chosen payment method.

Controls are in place to prevent money laundering, terrorist financing and other illegal activity.

Measures combine automated rules and manual review to detect suspicious activity and reduce risk.

• Continuous transaction monitoring and activity reviews across accounts.
• Automated detection rules and alerts calibrated to risk.
• Enhanced due diligence for higher-risk profiles, events or geographies.
• Reviews of large, unusual or rapid movement of funds, including withdrawals.
• Risk scoring to inform escalations and oversight.
• Sanctions and politically exposed person (PEP) screening against reliable lists.
• Reporting to competent authorities when required, including SARs to the UKFIU/NCA.

Restrictions apply to protect the integrity of identity checks and uphold AML obligations.

The following actions are not permitted.

• Operating multiple accounts or impersonating another account holder.
• Using forged, altered or stolen documents during document submission.
• Attempting to launder funds or disguise the origin of money.
• Manipulating systems, odds or game outcomes.
• Sharing, renting or selling account access.
• Using payment instruments owned by a third party.
• Misrepresenting identity or providing false personal data.

Breaches of KYC or AML rules result in enforcement action consistent with legal and licence obligations.

Measures may include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Users must provide accurate, complete and up-to-date personal data and complete ID verification when requested.

All document submission must be timely and legible, and users should respond promptly to any requests for additional information, including source of funds where relevant.

Only payment methods held in the account holder’s name may be used.

Any suspicious activity, security concerns or unauthorised access should be reported without delay to customer support.

Responsible gaming practices should be followed, and account protection measures such as strong passwords should be maintained.

The platform upholds fair play and transparency to protect users and maintain a safe environment under UK regulation.

These principles guide operations and decision-making.

• Compliance with KYC and AML standards and licence conditions.
• Confidentiality and protection of personal data in line with UK GDPR.
• Ongoing monitoring for suspicious activity and swift escalation.
• Prevention of manipulation, collusion and unfair behaviour.
• User support and guidance on safety matters and responsible gaming.
• Shared responsibility between the platform and users to reduce risk.
• Equal and consistent conditions for all users.